Policy and Fees
What is your refund policy?
There are no refunds after 1st session/lesson has started.
What is your cancellation fee?
You must provide 48 hours' notice; otherwise, a $60 fee will be applied to your account.
What if I need to cancel or reschedule my driving lesson?
Should you need to reschedule a lesson, you may do so by logging into your account on our website. You must cancel or reschedule at least 48 hours in advance to avoid a $60 late cancellation fee.
Drivers Ed Class
Do I need a temporary permit to start class?
No permit is required to take the driver's ed class. The student must be 15.5 years old by the first day of class.
What happens if I miss a class?
You will have to make it up at the next class that is offered.
Does the classroom have to be completed to start behind-the-wheel?
Yes. Once you have completed the class and have your permit, you can schedule your driving lesson through our website.
General
Do you need a temporary permit to start driver's ed?
No, but you must be 15.5 years old to start.
How long does it take to complete driver's ed?
The completion time depends on students' behind-the-wheel practice, scheduling flexibility, and instructor availability.
What if I forgot my username and password?
You can reset your username and password on our website by clicking the "Forgot your Username and Password?" link on the login page.
What payments methods do you accept?
Visa, Discover Card, Mastercard, American Express, Check and Cash
Do you offer a payment plan?
Only for Classroom Instruction with Behind the wheel training
Behind-The-Wheel
Do you offer home pick-up and drop-off?
No, you must get to our office or our approved pick-up locations
When can I start the behind-the-wheel lessons?
You can start driving lessons after you have completed the 24 hours of online instruction with a completion certificate, or after the 24 hours of classroom instruction are complete, and you are paid in full.
Are your instructors licensed?
Yes, each of our instructors is state-licensed to teach classroom and behind-the-wheel training for all age groups.
Can I use my own car ?
No, our vehicles have safety features (passenger brake, passenger mirror, student-driver signs, etc.) that aren't standard in standard vehicles.
Do I need to have my own car insurance for behind-the-wheel?
No, you're covered under our commercial insurance during all behind-the-wheel training
How do I schedule a behind-the-wheel lesson?
Log in to your account on our website and choose a time that works.